I wanted to come on here and say that Georgi is such an incredible guy at Leonardo Red Bank. He's extremely knowledgeable for all the products they have in store (all luxury watches and jewelry). He helped me pick out a great bracelet for the girlfriend and also got me a Rolex Explorer II. He's kind, professional, and great to talk to even for things outside jewelry. PS. The cat also approves of all the jewelry we bring home
Amazing service , Georgie was fantastic and went above and beyond to get me what I was looking for I’m very happy and can’t wait for my next watch from Leonardo jeweles
I would like to say how impressed I'm with the customer service at Leonardo's. You put the human element into your business and it means a lot to me as a customer. Your selection of products are exactly what I was looking for and more. I had the pleasure of working with Colleen and Paul to find my wife the perfect gift for Valentine's Day. They even had me covered with gift wrapping and a box of chocolates . I'm absolutely sure my wife will be ecstatic with her gift and any customer that chooses Leonardo as their jeweler !
I gave my Rolex Oysterperpetual Datejust for a service for which i paid in advance. When i got it back the automatic perpetual motion was not working and the watch would stop in less than 48 hours even though i was contstantly wearing it.. I took it back twice and they say they sent it back to Rolex New York to be fixed. I requested they give me the number of someone there so i cd explain. They, somehow would not give it to me. Anyway till date, almost 2 years later it is till not working. So an automatic watch has become a manual watch.When i exlained on the subsequent visits that it was not wokring they requested i leave it an dthen a person form the shop wore it for a few days and said it worked perfectly fine, implying there was something wrong with the way i was wearing it. I have other Rolexes and they work fine. Their watch maker is completely incompetent. I am embarrassed to take it back because one does not expect this level of service form this reputed establishment. After Covid, i have not taken it back. very incompetent and poor service though very courteous.
Thank you to Leonardo Jewelers and to Katie for making my birthday even more special! I went into the store and met with Katie who helped me create a wish list for my husband to use for gift ideas. I never once felt rushed and Katie was very patient and listened to what I was looking for. After leaving, I found a necklace on the David Yurman site that wasn't on display in the store. And, Katie took the extra step to order it for us! We were so pleased with the level of service. The necklace was beautifully presented in a Leonardo gift box, making it even prettier! Thank you to Leonardo Jewelers and Katie. You are our go-to Jeweler!
The bride's family have been customers of Leonardo Jewelers since it first opened in Elizabeth. This made us feel comfortable going to them to make important purchases like our wedding bands and Melissa's engagement ring. Leonardo Jewelers is a wonderful place to go for this occasion (and many more). They have a huge selection of beautiful rings, the staff is friendly, helpful, and knowledgeable, and the store is the epitome of elegance and modernity. You will be hard pressed to find a jewelry store as wonderful as Leonardo Jewelers!
Michael and I went to Leonardo Jewelers because it was highly recommended by our good friends Brian and Christina. Christina helped Michael pick out my engagement ring, which I LOVE, and he was so pleased with the service we went back for our wedding bands. The staff was very helpful and friendly while choosing our bands. They took the time to show us different styles and answer all our questions. We had an excellent experience at leonardos and felt like part of the family when we left.
The folks at Leonardo Jewelers are very interested in the satisfaction of their customers. In working with them we received an education as well as the piece of mind that we were making a good purchase for a great value. The service and quality at Leonardo Jewelers is unmatchable. They spent quality time with Mike while he was shopping for my engagement ring and made him feel confident in the choices he was making. Their attention to detail and uncanny ability to find the right fit helped us discover the perfect rings for our special day.
Recently, I proposed to my fiancée. Leonardo's was recommended to me by a few members of my family. I visited the Red Bank store and consulted with Michael Zeik. I shared my budget and criteria needed for the engagement ring (emerald cut, clean diamond, platinum band, tapering side diamonds). As we went over the various options, Michael and the rest of the team began to visualize the final ring. I knew the ring would be custom, so he helped sketch it up based on my ideas. A few center diamonds were ordered and reviewed with me shortly after. Michael and I extensively discussed the uniqueness of each diamond until we decided on the perfect one. About a week or so later, the ring was ready and more beautiful than I had imagined.Through the entire transaction, everyone at Leonardo's was professional, welcoming and very knowledgeable about their product. I have recommended Leonardo's to countless people since I trust that they will be treated in a professional manner and receive a fair price. It's important to remember that price is irrelevant if you don't establish a relationship based on trust with your jeweler. Thanks to Michael, Leo and the rest of the team! By the way, she said "yes"...that's much better than the "maybe" I was expecting!
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